March 2017 Release Notes

What's New

Account Roles

With Account Roles, you can assign more than one Amity user to an account. For more information, see the Account Roles article.

Blacklist

We've added the option to blacklist specific email addresses. Amity's email and chat integrations will ignore messages sent to or from email addresses on the blacklist. Using the blacklist will improve the quality and accuracy of your last engagement metrics.

To access the Blacklist, click Settings in the app sidebar.

New JavaScript Library Methods in Activity Tracking API 

To make the JavaScript Library more consistent and easier to use, we added the following new methods: identifyParticipant, identifyAccount, record, and useSandbox. The documentation and examples have been updated at developer.getamity.com.

Task Type in Playbook Stage Task Template

You can now specify the task type in a playbook stage task template.

Improved Display of Descriptions

To prevent long descriptions from taking over your screen, we now display only first few lines. To display the full description, click the Show More button.

New Report Gallery page

The home page of the Reports app now displays a summary of each report.

Other Enhancements

• We improved the display of subscription components.

• You can now adjust the completion date of tasks.

• We changed the background color of the global toolbar to a darker shade to provide more contrast.

• The current active subscription name appears in the account profile overview panel.