Automatically Email your Customers
You can now send an email directly to people associated with an account when a rule is triggered.
There is a new rule action called "Email people".
You can control who the email is sent to and from. You can send email to everyone associated with the account or only the account's key contacts.
You can personalize the content of the email using placeholders. When the email is sent, Amity will automatically substitute the appropriate text in each placeholder.
Every email that is sent by Amity will automatically be recorded as an engagement.
Account Profile Improvements
We made a number of improvements to the people section of the account profile.
You can now search for people that are associated with account by their name or email address. This is helpful when you need to find someone quickly and there are many people linked to the account.
With a single click, you can quickly mark a person as a key contact. We also provided a filter to make it easy to identify key contacts.
In addition, we also updated the look of the account profile and made the page responsive to different screen resolutions. We plan to roll out this new look to the profile pages.